Reporting takes days and teams still disagree on the numbers
Track report preparation hours, data freshness, and the share of priority reports with agreed definitions and owners.
Supporting services
Bring Salesforce and operational data together for teams that need a consistent view of sales and service.
Track report preparation hours, data freshness, and the share of priority reports with agreed definitions and owners.
Bring a recurring report that’s hard to produce or trust. We’ll discuss what it would take to make it reliable.
Agree on metric definitions, decision owners, and the data required to answer each question.
Build views for pipeline, service demand, and operational performance. Validate the numbers against source systems.
Set access by role and teach teams how to interpret and drill into the dashboards.
Compare filters, date boundaries, record visibility and the level at which data is joined. Reconcile a small set of records before comparing aggregate totals.
Set refresh targets by the decision the dashboard supports. A daily forecast review and a live service queue have different requirements.
Assign an owner to each measure and document how it is calculated. Track recurring usage, report preparation time and corrections to published numbers.