Experts spend hours searching for answers or drafting routine replies
Compare time per completed task and the share of drafts accepted after review. Track correction and escalation rates alongside speed.
Supporting services
AI product development
Design and build custom assistants and workflow tools around a specific business task.
What’s costing you time?
What to bring to a consultation
Bring a repeatable task and an example of an acceptable result. We’ll discuss what a small pilot would need to prove.
What we deliver
Choose the task
Identify the user, the decision or action to support, and how to evaluate a useful result.
Prototype with approved data
Connect only the information and tools the workflow requires. Define when the assistant should ask for help or defer to a person.
Evaluate before rollout
Check accuracy, access controls, and failure behavior using representative examples and human review.
Questions to settle before kickoff
Which task makes a good pilot?
Choose a repeatable task with a clear definition of a good answer, such as drafting a response from approved guidance. Begin with review before the product can take action.
How do we measure quality?
Create a representative set of easy, ambiguous and unsupported requests. Score factual accuracy, source use and escalation alongside reviewer time.
What should a pilot prove before rollout?
Compare the full cost of a reviewed task against the manual baseline. Confirm that permissions, fallback behavior and ongoing monitoring fit the workflow.