Challenge
Give students and mentors a shared place to coordinate research projects.
Case study · Education and research
Give students and mentors a shared place to coordinate research projects.
Give students and mentors a shared place to coordinate research projects.
An Experience Cloud portal brought project participants and their workflows into one platform.
Students and mentors could collaborate and track work through the same portal.
Map student, mentor and coordinator roles. Agree how to transfer access when a participant changes teams or a project closes.
Test intake, reviews, requested changes and completion. Check that outstanding actions have owners and that participants can find the latest status without a separate email thread.
Track time to find a project’s status and the number of follow-ups needed to resolve outstanding actions.
Consulting, implementation and managed services for new and existing Salesforce orgs.
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